Cybersecurity Master Plan and Communication System Improvements at Baltimore/Washington Thurgood Marshall International and Martin State Airports
Burns worked with the Maryland Aviation Administration (MAA) to ensure it continued to provide its citizens, businesses, and visitors with convenient, efficient travel and excellent customer service.
The MAA includes BWI and Martin State airports. BWI Marshall Airport (BWI) is located just 9 miles south of downtown Baltimore, and is the busiest airport in the region, serving more than 25 million passengers annually. Martin State Airport has a runway that is longer Ronald Reagan National Airport and wider than BWI’s. It’s about 10 miles to downtown Baltimore.
The MAA needed enhanced network security, technology system life cycle tracking and management, and business process improvements at BWI and Martin State Airports.
Burns worked with BWI and Martin State Airport to create:
- An initial cyber-security plan that will eventually lead to a full cyber-security master plan for MAA
- A Mission Critical Prevention Plan for BWI that will identify all systems and categorize each one at certain levels of criticality
- An VoIP System Analysis that outlined available improvements and upgrades to the existing NEC Voice over IP system, and potential integration issues between the envisioned MDOT-wide cloud based system and MAA’s system
- A PCI Analysis that reviewed system functionality and workflow, including data storage requirements for credit card information
- MBE Participation Monitoring Software for BWI that tracks participation of minority-, woman-, and disabled veteran-owned firms on contracts providing services to the MAA. This included configuration, testing, and roll-out of the software in addition to training of users
